> Commands A-M
> Commands M
Provides detailed technical information about your computer.
To use MSD to create a report:
To run the MSD program and examine technical information through
- Specifies the drive, directory, and filename to which you
want to write the report.
- Runs MSD in black and white instead of color. Use the /B
switch when you have a monitor that does not correctly display
MSD in color.
- Prompts you for name, company, address, country, phone
number, and comments, then writes a complete MSD report to the
file you specify.
- Specifies that MSD not initially detect hardware. Use the /I
switch if you are having problems starting MSD or if MSD is not
- Writes a complete MSD report to the file you specify, without
prompting you for information.
- Writes a summary MSD report to the file you specify, without
prompting you for information. If you do not specify any of the
parameters, MSD writes the report to the screen.
Information provided by MSD
Whether you examine the information through MSD's interface or
through a report, the MSD program can provide detailed technical
information about your computer's:
- Model and processor
- Video adapter
- Version of MS-DOS
- Other adapters
- Disk drives
- LPT ports
- COM ports
- IRQ status
- Terminate-and-stay-resident (TSR) programs
- Device drivers
MSD Button Options
A brief description of the buttons that appear
on MSD's main screen:
- Displays computer manufacturer, processor type, and bus type;
ROM BIOS manufacturer, version and date; keyboard type; DMA
controller configuration; and math coprocessor status.
- Displays a map of the upper memory area (UMA) -- the memory
region from 640K to 1024K.
- Shows your video card manufacturer, model, and type; video
BIOS version and date; and current video mode.
- Displays network-specific configuration information.
- Operating System
- Displays the operating system version, location of MS-DOS in
memory, the drive the computer was started from, the current
environment settings, and the path from which MSD was run.
- Shows the MS-DOS mouse driver version, mouse type, mouse
interrupt request line (IRQ) number, and other information
specific to the configuration of the mouse.
- Other Adapters
- Displays the game card status for up to two game devices or
- Disk Drives
- Displays the size and number of bytes free on local and
- LPT Ports
- Displays the port addresses of all installed parallel ports,
and dynamically displays the status of each port.
- COM Ports
- Displays the port addresses and current communications
parameters of all installed serial ports, and displays the status
of each port.
- IRQ Status
- Displays the configuration of the hardware IRQs.
- TSR Programs
- Displays the name, location in memory, and size of each
program loaded in memory at the time MSD was run.
- Device Drivers
- Displays the names of all device drivers installed at the
time MSD was run.
Starting the MSD program
If you wanted to examine some of the technical information about
your computer before calling Microsoft Product Support Services,
you would start the MSD program by typing:
The MSD program has an interface that makes it easy for you to
access detailed technical information about your computer.
Creating a report
Before calling Microsoft Product Support Services, you could
create a file called COMPUTER.TXT that contains a detailed
technical report about your computer. To do this, you could type:
The COMPUTER.TXT file would contain the information about your
If you want MSD to create a detailed report about your computer
and you wanted the report to include such information as your name,
company, address, and phone number, you would type:
The MSD program will prompt you for the information.
- Windows NT